All of our Saniflo products come with a standard two-year warranty. In order to register for your three year warranty extension simply fill in the warranty form on the website https://www.saniflo.co.uk/cms/13/register-warranty or complete the registration card that came inside the box and send it to us by post.
Our three year warranty extension is applied to the following products only:
Saniflo Up, Sanitop Up, Saniplus Up, Sanipro XR Up, Sanipack Pro Up, Saniwall Pro Up, Sanivite +, Sanishower + and Sanispeed +
All other units have a two-year warranty as standard.
PLEASE DO NOT EXCHANGE UNITS RETURNED BY CUSTOMERS
PLEASE ALSO BE AWARE THAT RETURNED SANIFLO UNITS COULD BE A HEALTH HAZARD IN YOUR PREMISES
Our records show that most returns are due to product misuse or incorrect installation, so exchanging the unit will not cure these failures!
The SANIFLO® range is supported by a nationwide network of official contracted Saniflo Service Engineers who will call on site to rectify problems.
For details of your nearest Service Engineer, you can telephone free of charge from a landline (note this does not work from a mobile telephone). This is a link line number which connects the caller to the nearest Saniflo® Service Engineer in their area:
0845 765 0011
If calling from a mobile, please contact us on 020 8842 0033.
Alternatively, our website lists all of our Service Engineers individually: Saniflo Service engineers - SANIFLO